Terms & Conditions

Payment terms

The Fine Art Reproduction Studio requires a 50% non-refundable deposit to start painting your artwork. On completion The Fine Art Reproduction Studio will email you a high-resolution photograph of your artwork for approval purposes. Once you’ve approved your painting, you will be asked to kindly settle the balance and pay the remaining 50%.

 

Fine Art Reproductions  РThe Policy

As you know, on completion of your fine art reproduction you will be sent a photo of your oil painting for approval purposes. Should you wish to make any alterations your artist will be happy to do so. We want you to be delighted with your painting. If you would like changes made, you must tell The Fine Art Reproduction Studio immediately at this stage – as once the painting has been approved by you at the photo stage, The Fine Art Reproduction Studio cannot offer you anymore alterations and no returns can be made. Unfortunately, since all of our art reproductions and portraits are custom-made no refund can be given.

Approval Process

If in the extremely unlikely event you are not happy with your painting, your artist will be happy to make alterations to it. If you are still unhappy with your painting, even after your artist has made changes, you will not be asked to pay the remaining 50% of your balance. You would naturally not receive the painting either in such an occurance.

 

Approval Photos

As The Fine Art Reproduction Studio is an online art studio, we email photographs to you of your artwork for approval purposes. Approval is always and only done via photos.

 

International Customs Import Duties

If the destination country imposes import duties and/or taxes, the customer is responsible for their payment.

 

Gift Vouchers

Personalised gift vouchers are available upon request.  Please note that monies paid upfront are non-refundable.

 

Our Commitment

We are committed to protecting your privacy. We use the personal information you give us, such as your billing, delivery and e-mail addresses, to process and keep you informed of your order. You may, from time to time, receive information from us about new features, new services and special offers we think you’ll find valuable. Under no circumstances do we rent, trade or share your e-mail address with any other company for marketing purposes.

 

Data Protection Policy

The Fine Art Reproduction Studio fully endorses and adheres to the principles of Data Protection as set out in the Data Protection Act 1998.

Any personal data which we collect, record or use in any way whether it is held on paper, on computer or other media will have appropriate safeguards applied to it to ensure that we comply with the Data Protection Act 1998 (‘Act’). We fully endorse and adhere to the eight principles of Data Protection as set out in the Act. These principles state that personal data must be:-

  1. fairly and lawfully processed
  2. processed for specified and lawful purposes and not in any other way which would be incompatible with those purposes
  3. adequate, relevant and not excessive
  4. accurate and kept up to date
  5. not kept for longer than is necessary
  6. processed in line with the data subject’s rights
  7. kept secure
  8. not transferred to a country which does not have adequate data protection laws.

 

Disclaimer & Liability

We reserve the right to change, modify, substitute or remove without notice any information on the site from time to time.  We will endeavour to ensure that all descriptions and illustrations of the items on the site or otherwise provided to you by us are accurate but there may be slight variations due to print and publishing limitations.